Do we have limitations about withdrawal when we want to receive money from ATMs?
Yes. There is a nationwide ATM withdrawal limit for every [...]
How is a printed card statement delivered?
It is possible to get a mini-statement from your card [...]
When I shop with my card, am I going to be given a receipt?
For security purposes, entering your PIN incorrectly for more than 3 [...]
When I make a purchase with my Card, do I get a receipt from the merchant?
es. You can always ask for a receipt from the [...]
How long does it take to process the refund?
It would take up to 10 business days for the [...]
Is it possible to use the card out of Iran?
No. Arpa Tourist Card can only be used in Iran [...]
What will happen to my refunds?
At the end of your trip, if there are any [...]
Where can I use my card to shop?
Like any credit or debit card, your ARPA Card card [...]
Is ARPA card valid everywhere?
ARPA Card is accepted anywhere in Iran where bank cards [...]
Is there any limit on how much money I can deposit/load into my card?
Yes. You can deposit up to maximum 10,000 Euros. into [...]