FAQs – Arpa Card | Travel Debit Card for Tourists in Iran

Q: what kind of currencies are accepted?

We accept Euros and Kr. We accept all of currencies with 3% Extra. We accept Crypto currencies : Ripple Ethereum Bitcoin Cash Tether Binance Coin

Q: Does the account owner receive any interest on the funds that are loaded onto the card account?

No, the ARPA Card is a prepaid debit card and is not linked to any savings bank account. It is also subject to e-money regulations. Therefore interest is not paid.

Q: Are we charged for the services of ATM'S?

No. There is no ATM fees involved when using your Card at ATM machines.

Q: How much money is it possible to change( fees and changes explained)

Card Issuance Fees Our fee structure is very simple. We only charge you a €18.00 service fee and that’s it! There won’t be any fees for ATMs or surcharges for any purchases or transfers. Transfer Fees Cash Online Payment (credit/debit card payments) Crypto Payment No Charge Fee 5% Charge Fee 3% Charge Fee Refunds Cash refunds There’s a slight difference between the buying and selling rate of the currency which is about 2 – 3%. Online refunds by PayPal There’s up to 4% transfer fee by PayPal depending on the country and currency the money is transferring to.

Q: What should we do when the password is forgotten?

You will need to use the Forgot password option on the login page and reset your password. Please note that your Card PIN is different from your website password. To reset your card PIN please follow the instructions in the welcome letter. or Alternatively, contact us for immediate assistance.

Q: what should we do when the pin is forgotten?

Please note that your Card PIN is different from your website password. To reset your card PIN please follow the instructions in the welcome letter. or Alternatively contact us for immediate assistance: https://www.arpacard.com/contact/

Q: What should we do when the card is lost?

As soon as you realize your card is lost or stolen log into your Card profile and report a Lost or Stolen Card or contact us via your Card dashboard and we will block your Card immediately. We will then issue you a new card and deliver it to your place.

Q: Do we have limitations about withdrawal when we want to receive money from ATMs?

Yes. There is a nationwide ATM withdrawal limit for every ATM in Iran. This limit is currently 2,000,000 IRR per day . Please note that this limit only applies when withdrawing cash from ATMs and does not apply to purchases you make over POS machines. Unfortunately, there is no way to change this limit for any bank card in Iran.

12 Next