Home2020-11-07T06:54:06-01:00

ARPA CARD

At present, travellers taking their trips to Iran from various countries encounter the serious problem of not being connected to the international banking network in Iran. Therefore, some credit cards such as Master cards or Visa cards cannot be used in this country. The travelers have to carry cash with them; however, carrying alot of money could be problematic .

Arpa card creates a safe place for travelers in order to put their money and avoid the risk of carrying cash during their trip to Iran

ARPA CARD

At present, travelers taking their trips to Iran from various countries encounter the serious problem of not being connected to the international banking network in Iran. Therefore, some credit cards such as Master cards or Visa cards cannot be used in this country. The travelers have to carry cash with them; however, carrying alot of money could be problematic

Arpa card creates a safe place for travellers in order to put their money and avoid the risk of carrying cash during their trip to Iran

  • Paying like a local person in Iran

  • More comfortable exchange rate

  • Enjoying fast delivery for your accommodation

  • Created for international travelers

Travel Debit Card for Iran

Travel debit card for iran
Arpa card is also a travel debit card for travellers in Iran. It is similar to a shetab card which is issued by Iranian banks. Card features are; ATM withdrawl, card to card service, paying/ purchasing online , POS machine service, and you can enjoy loading money into your card with limitless amount.

  • It is valid at every POS and ATM
  • It is able to cover travellers’ payment needs
  • It makes travellers feel safe

Pricing

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what kind of currencies are accepted?2020-10-22T10:31:07+00:00

We accept Euros and Kr.

We accept all of currencies with 3% Extra.

We accept Crypto currencies :

Ripple

Ethereum

Bitcoin Cash

Tether

Binance Coin

Does the account owner receive any interest on the funds that are loaded onto the card account?2020-10-22T10:32:11+00:00

No, the ARPA Card is a prepaid debit card and is not linked to any savings bank account. It is also subject to e-money regulations. Therefore interest is not paid.

Does the client have to pay for the cancellation of the ARPA card?2020-10-22T10:32:24+00:00

There are no cancellation fees whatsoever. You can cancel your account at any time without paying any fees. You can also request to transfer the remaining balance on your card to your home bank account.

Are we charged for the services of ATM’S?2020-10-22T10:32:49+00:00

No. There is no ATM fees involved when using your Card at ATM machines.

How much money is it possible to change( fees and changes explained)2020-10-22T10:33:02+00:00

Card Issuance Fees

Our fee structure is very simple. We only charge you a €18.00 service fee and that’s it! There won’t be any fees for ATMs or surcharges for any purchases or transfers.

Transfer Fees

Cash

Online Payment (credit/debit card payments) Crypto Payment
No Charge Fee 5% Charge Fee

3% Charge Fee

 


Refunds

Cash refunds

There’s a slight difference between the buying and selling rate of the currency which is about 2 – 3%.

Online refunds by PayPal

There’s up to 4% transfer fee by PayPal depending on the country and currency the money is transferring to.

What should we do when our card is disabled or blocked?2020-10-22T10:33:15+00:00

For security purposes, entering your PIN incorrectly for more than 3 times in a row will result in your card being blocked and disabled. Please contact us if this happens.

What should we do when the password is forgotten?2020-10-22T10:33:24+00:00

You will need to use the Forgot password option on the login page and reset your password. Please note that your Card PIN is different from your website password. To reset your card PIN please follow the instructions in the welcome letter. or Alternatively, contact us for immediate assistance.

what should we do when the pin is forgotten?2020-10-22T10:33:32+00:00

Please note that your Card PIN is different from your website password. To reset your card PIN please follow the instructions in the welcome letter. or Alternatively contact us for immediate assistance: https://www.arpacard.com/contact/

What should we do when the card is lost?2020-10-22T10:33:40+00:00

As soon as you realize your card is lost or stolen log into your  Card profile and report a Lost or Stolen Card or contact us via your  Card dashboard and we will block your  Card immediately. We will then issue you a new card and deliver it to your place.

Do we have limitations about withdrawal when we want to receive money from ATMs?2020-10-22T10:34:09+00:00

Yes. There is a nationwide ATM withdrawal limit for every ATM in Iran. This limit is currently 2,000,000 IRR per day. Please note that this limit only applies when withdrawing cash from ATMs and does not apply to purchases you make over POS machines. Unfortunately, there is no way to change this limit for any bank card in Iran.

How is a printed card statement delivered?2020-10-22T10:34:19+00:00

It is possible to get a mini-statement from your card issuing bank’s ATM. To do so, please visit your card issuing bank’s ATM and from the machine’s screen choose mini-statement. You will see the list of all your transactions printed out on an ATM receipt.

When I shop with my card, am I going to be given a receipt?2020-10-22T10:34:32+00:00

For security purposes, entering your PIN incorrectly for more than 3 times in a row will result in your card being blocked and disabled. Please contact us if this happens.

When I make a purchase with my Card, do I get a receipt from the merchant?2020-08-23T11:34:39+00:00

es. You can always ask for a receipt from the merchant to make sure they charged you the right amount. You can also check your Wallet to see a list of all transactions to make sure you have been charged the right amount.

Please also note that the receipt you get from the merchant might be in Farsi (Persian) and you cannot read the numbers unless you know Farsi. If that’s the case, you can use the following simple number converter to map the Farsi number to its equivalent in English:

 

 

Example: ۱ ۹ ۳ ۴ = 1 9 3 4

 

Please also remember that even if you cannot read the number in the receipt, you can check your Wallet and see the transaction amount in English.

How long does it take to process the refund?2020-10-22T10:34:48+00:00

It would take up to 10 business days for the refund to be completed.

Is it possible to use the card out of Iran?2020-10-22T10:34:56+00:00

No. Arpa Tourist Card can only be used in Iran and you cannot use your card overseas.

But Arpa Debit Card can used in every where.

What will happen to my refunds?2020-10-22T10:35:14+00:00

At the end of your trip, if there are any funds left on your card, we give you two options to close your account:

  1. We can organize cash delivery to your hotel or hostel and give you your remaining balance in cash (only in EUR). Please note, there’s a small difference between buying and selling rate of each currency which is about 2 – 3%.
  2. We can organize an online fund transfer to your PayPal account. This method includes up to 4% transfer fee depending on the country and the currency the money is transferring to.
Where can I use my card to shop?2020-10-22T10:35:29+00:00

Like any credit or debit card, your ARPA Card card can be used to buy goods and services. You can use your ARPA Card card almost everywhere in Iran. As a bank card, you will simply need to enter your PIN number into the terminal.

Is ARPA card valid everywhere?2020-10-22T10:35:37+00:00

ARPA Card is accepted anywhere in Iran where bank cards are accepted.

Virtually all the stores, restaurants, museums, hotels and entertainment venues accept bank cards.

Bank cards in Iran are widely accepted even more than many Europian countries. Even small news kiosks and vendors on the streets are accepting bank cards with no minimum transaction amount.

You can also use ARPA Card for all online purchases by getting the second PIN from an ”Iranzamin Bank’s” ATM.

Is there any limit on how much money I can deposit/load into my card?2020-10-22T10:40:42+00:00

Yes. You can deposit up to maximum 10,000 Euros. into your card in total.

Are there any limitations on the numbers of times that I can load or reload my card?2020-10-22T10:37:17+00:00

No, there is no limit on how many times you can load your card! You can reload your card during your stay in Iran as many times as you want, in cash, without any extra charges or online, including 5% and crypto 3% transfer fee.

where is it possible to withdraw cash????2020-10-22T10:40:59+00:00

You can withdraw cash from any ATM machine in Iran. Your  Card is using SHETAB Network and all banks and financial institutes in Iran are accepting “SHETAB” cards.

Do we have an Internet pin or a second pin? What is it?2020-10-22T10:41:22+00:00

The Second PIN (AKA Internet PIN or PIN 2) is only used for online purchases in Iran. This feature is something that is only available in Iran. So, you probably have not heard about this before!

When you make online purchases on Iranian websites, your second PIN is also needed to verify the transaction. Please note that your Second PIN is not included in your Card package for security porpuses.

To get your Second PIN you would need to visit the card issuing bank’s ATM. (your card’s issuing bank is Iranzamin Bank) and from the ATM machine’s menu choose to activate Second PIN and then you can set up your Second PIN there.

Is it possible to change the pin? How?2020-10-22T10:41:26+00:00

Please follow the instructions on the welcome letter which comes with your card.

Do we have limitations on how much money we can pay from the card?2020-10-22T10:41:36+00:00

No. There is no limit on the amount you can spend using your card.

Are we charged more by using ATMs?2020-10-22T10:41:44+00:00

No. There is no ATM fees involved when using your Card at ATM machines.

How long does it take for a transaction to be cleared?2020-10-22T10:41:54+00:00

All in-person transactions (i.e. using POS machines) will go through and debited from your card instantly. Online purchases and all over-the-internet payments usually clear instantly too. However, they might take up to 48 hours to clear in some cases.

How do I get my PIN?2020-08-23T11:25:46+00:00

Your PIN is delivered to you in a separate envelope. For security reasons, we won’t include your PIN in the same letter as your card. If you haven’t received your PIN, please contact us and we will help you further.

is it possible to use my prepaid card to receive cash over the bank counter?2020-10-22T10:42:21+00:00

No. Using your card you can only withdraw cash from ATMs.

Is it possible to load my card again when I’m in Iran?2020-10-22T10:42:37+00:00

Yes. You can reload your card during your stay in Iran. At the moment we only accept cash in EUR and USD in Tehran. If you wish to top-up your card in other cities, you can transfer money online, which includes %7 transfer fee, or you can exchange your money first and then transfer it to our bank account by going to any branch of ”Iranzamin bank” in Iran.

How do I add more money to my card?2020-10-22T10:43:37+00:00

When we deliver your card we give you the option to deposit your cash into your card. That is, we take your cash in a foreign currency and convert it to Iranian Rials and deposit the equivalent in IRR (Iranian Rials) into your card on spot.

At the moment we only accept cash in Tehran; If you wish to top-up your card in other cities, you can transfer money online, which includes %7 transfer fee. You can also exchange your money to IRR first and then transfer it to our account by going to any branch of ”IranZamin bank” in Iran.

You will be asked to choose a payment method when signing up for ARPACard.

How can I check the balance of my account?2020-10-22T10:43:47+00:00

There are two ways to check your card balance:

  1. Check your balance using ARPACard Wallet: visit https://w.arpacard.com
  2. Check your card balance using an ATM machine; you would need to visit an ATM machine. Any ATM machine in Iran would be able to show your ARPACard balance free of charge.
Are there any limitations on how much money I can deposit/ load into my account?2020-10-22T10:43:55+00:00

Yes. You can deposit up to maximum  10,000 Euros. into your card in total.

Is it possible to use the card out of Iran?2020-10-22T10:44:04+00:00

No. Arpa Tourist Card can only be used in Iran and you cannot use your card overseas.

But Arpa Debit Card can used in every where.

what kinds of currencies are accepted?2020-10-22T10:44:14+00:00

We accept Euros and Kr.

We accept all of currencies with 3% Extra.

We accept Crypto currencies :

Ripple

Ethereum

Bitcoin Cash

Tether

Binance Coin

Is it possible to deliver cards overseas?2020-10-22T10:44:23+00:00

No. We only deliver the cards to Iranian addresses. You can receive your ArpaCard anywhere in Iran and there is no need to have it delivered abroad!

But we suggest you  to get the card from Arpa Kiosk in IKA aitport.

do you have a minimum age for getting a card?2020-10-22T10:44:31+00:00

Yes, all primary cardholders must be at least 15 years of age.

Is my personal information protected by ARPA card?2020-10-22T10:44:39+00:00

Yes, protecting your personal information is truly important to us. We encrypt all data transmitted through our website. We protect this data with multiple layers of security, including leading encryption technology like HTTPS and Transport Layer Security. We also maintain physical, electronic, and procedural safeguards to protect your information. We do not sell or rent your information to anyone. You can read more about our Privacy Policy here.

For how long is it possible to use the card?2020-10-22T10:44:47+00:00

1.Arpa Tourist Card is valid for the duration of your Iranian visa and up to one year. Once your visa is expired your card will be expired too.

If you wish to revisit Iran and use ARPACard again, we can reissue a new card upon your next visit.

2.Debit Card is valid until 3 years with yearly charge.

 

What would happen if I changed my mind and cancelled receiving the card?2020-10-22T10:44:54+00:00

We don’t charge anything when you signup for ARPACard. We only charge you when we deliver the card to you. So, there won’t be any charges if you change your mind and don’t want to receive your card after you complete your registration.

How long does it take to get a card?2020-10-22T10:45:04+00:00
It normally takes up to three working days to issue your card. Once it’s issued we will deliver it to your hotel or hostel. The whole process usually takes less than 3 days. So, you would need to make sure that you signup at least 3 days before your arrival.
What places are possible to use the card for shopping?2020-10-22T10:45:14+00:00

Like any credit or debit card, your ARPACard card can be used to buy goods and services. You can use your ARPACard card almost everywhere in Iran. As a bank card, you will simply need to enter your PIN number into the terminal.

Where is it possible to deliver the card?2020-10-22T10:45:21+00:00

We deliver cards to all major cities in Iran.

But we suggest you  to get the card from Arpa Kiosk in IKA airport.

Please register online and in your application form, you can choose where to receive your card in Iran.

How can I ask for a refund?2020-10-22T10:45:29+00:00

Please complete the refund form at https://www.arpacard.com/refund and we will get back to you shortly.

What does the card look like?2020-10-22T10:45:37+00:00

This is how our cards look like:

 

Please note that your card might look different from the above picture depending on which bank has issued the card.

Does ARPA card do a credit check?2020-10-22T10:45:45+00:00

No. We do not perform any credit or history check on your account. We only verify your identity which is required by our partner bank.

What do I need to register for a card?2020-10-22T10:45:51+00:00

To sign up for ARPACard, you must:

  1. Be 15 years or older.
  2. Provide valid personal information such as full name, email address, passport details (including a copy of your passport), arrival date and the place of stay in Iran. This information will help us to verify your identity via our third-party agency.
  3. Having a valid visa when arriving in Iran (Visa On Arrival (VOA) or eVisa is fine too)
How much does it cost to change the card?2020-10-22T10:45:59+00:00

Card Issuance Fees

Our fee structure is very simple. We only charge you a €19.00 service fee and that’s it! There won’t be any fees for ATMs or surcharges for any purchases or transfers.

 

Transfer Fees

Cash

There are no transfer fees for loading your card with cash.

Online Payments

There is a 7% fee for online payments (credit/debit card payments).

 


Refunds

Cash refunds

There’s a slight difference between the buying and selling rate of the currency which is about 2 – 3%.

Online refunds by PayPal

There’s up to 4% transfer fee by PayPal depending on the country and currency the money is transferring to.

Is it possible to load an account again when I’m in Iran?2020-10-22T10:46:09+00:00

Yes. You can reload your card during your stay in Iran. At the moment we only accept cash in EUR and USD in Tehran. If you wish to top-up your card in other cities, you can transfer money online, which includes %7 transfer fee, or you can exchange your money first and then transfer it to our bank account by going to any branch of ”IranZamin bank” in Iran.

is the card accepted everywhere?2020-10-22T10:46:16+00:00

ARPACard is accepted anywhere in Iran where bank cards are accepted.

Virtually all the stores, restaurants, museums, hotels and entertainment venues accept bank cards.

Bank cards in Iran are widely accepted even more than many Europian countries. Even small news kiosks and vendors on the streets are accepting bank cards with no minimum transaction amount.

You can also use ARPACard for all online purchases by getting the second PIN from an ”IranZamin Bank’s” ATM.

What will happen to the refunds on my account?2020-10-22T10:46:24+00:00

At the end of your trip, if there are any funds left on your card, we give you two options to close your account:

  1. We can organize cash delivery to your hotel or hostel and give you your remaining balance in cash (only in EUR). Please note, there’s a small difference between buying and selling rate of each currency which is about 2 – 3%.
  2. We can organize an online fund transfer to your PayPal account. This method includes up to 4% transfer fee depending on the country and the currency the money is transferring to.
How is it possible to add money to my account?2020-10-22T10:46:31+00:00

When we deliver your card we give you the option to deposit your cash into your card. That is, we take your cash in a foreign currency and convert it to Iranian Rials and deposit the equivalent in IRR (Iranian Rials) into your card on spot.

At the moment we only accept cash in Tehran; If you wish to top-up your card in other cities, you can transfer money online, which includes %7 transfer fee. You can also exchange your money to IRR first and then transfer it to our account by going to any branch of ”IranZamin bank” in Iran.

You will be asked to choose a payment method when signing up for ARPACARD.

How can I register?2020-10-22T10:46:39+00:00
  1. Create an account at ARPAcard.com/register
  2. Complete your profile
  3. Complete your payment.
  4. We will issue your card and contact you to confirm the delivery
Is it possible to use Visa or Master Card in Iran?2020-10-22T10:46:46+00:00

No. Even major credit cards, like Visa and MasterCard, are not accepted in Iran.

Using ARPACard, you can make purchases and withdraw cash from any ATM machine in Iran. Card payments are very common in Iran and virtually every store accepts cards. Even small shops, newsagents and cigarette kiosks have card readers (i.e.  POS Machine) available.

Sign up now and get your card delivered to your accommodation in Iran!

Pricing

Arpa Card is a travel debit card for tourists in Iran

Debit Card

PERFECT FOR …

28€

  • Valid Until 3 Years
  • Can Be Virtual with 4€ Discount
  • No Charge fee
  • Accpeted at every POS and ATM
  • Payment Gateway

  • Fast Setup

Tourist Card

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18€

  • Valid Until Visa Time
  • Accpeted at every POS and ATM
  • Online Payment
  • No Charge Fee
  • WIDELY ACCEPTABLE IN IRAN

  • Fast Setup

How Does It Work ?

Option 1;

Loading Your Card With Cash

    • Register and ask for your ARPA card with our online platform
     
    • An appointment will be set at your hotel, card delivery will be done, your currency will be exchanged and deposited into your new ARPA card
    • At the end of your trip, we will set an appointment again at your hotel and give back cash for the balance left on your account in the same currency you originally opened your account with

Option 2;

Loading Your Card Online

    • Register and ask for your ARPA card with our online platform
    • Add money to your ARPA card to use your credit/ debit card
    • An appointment will be set at your local hotel to deliver your card that loaded with your sent money
    • At the end of your trip, we will transfer the left money to your overseas account, in the same currency that you opened your account.
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